Is Kickscrew a legitimate online store for footwear and apparel? If so, you’re in the right place! In this blog post, we’ll explore Kickscrew to answer the question: Is Kickscrew legit?
We’ll look at the store’s selection, prices, customer service, and more to help you decide whether or not this is the right place for your next shopping trip. So let’s get started to find out if Kickscrew is the real deal!
Table of Contents
What is Kickscrew?
KicksCrew is an online store specializing in the buying and selling of sneakers. They are based in Hong Kong, but they ship worldwide. They offer a wide selection of high-end shoes and apparel, including sneakers from Adidas, Nike, Reebok, and Puma, as well as limited edition collaborations with brands like A Bathing Ape and Stussy.
Their inventory features some of the rarest shoes on the market. They also carry streetwear apparel, accessories, and collectible watches. KicksCrew is known for its quality products and customer service.
The company’s mission is to provide its customers with the best possible shopping experience. Their customer service team is dedicated to helping customers find the perfect shoe for their style and budget.
KicksCrew has become one of the most popular online sneaker stores since its launch. It’s a great place to find exclusive sneakers and casual everyday shoes.
Is KicksCrew Legit?
The answer is yes, KicksCrew is legit. However, customers should be aware of their high shipping costs, long delivery times and expensive return process. Suppose customers want an easy and cost-effective way to purchase sneakers and apparel.
In that case, KicksCrew may not be the right option. KicksCrew has proven worthwhile in the global sneaker resale market. Most products are shipped from Hong Kong and take longer than usual.
It takes 2 to 3 weeks for your ordered item to be shipped to your address, with the average shipping cost lying between $20 to $50.
Furthermore, the refund and exchange process of Kickscrew is complicated: You have to pay complete shipping charges in case of product exchange, and 15% of the transaction cut and returns shipping cost from the buyer for requesting refunds/exchange.
How Do I Know KicksCrew Is A Legit Company?
KicksCrew is a legitimate online footwear and apparel store with over 13 years of experience in the industry. Founded by Johnny Mak and Ross Adrian Yip, the company has been backed by well-known investors such as Gobi Partners, Pacific Century Group, and COMPLEX CHINA.
Furthermore, KicksCrew has a strong presence on social media, with over 1 million followers on Instagram and a verified profile. These factors combined suggest that KicksCrew is a trustworthy business.
Is Kickscrew Trustworthy?
Yes, Kickscrew is a trustable e-commerce website that sells sneakers from different brands. You can order without any sense of online scams or safety. It has completed almost 13 years in the e-commerce industry and has a massive online presence.
As per TechCrunch’s claim, Kickscrew recently raised $6 million from different investors to increase its foothold in the US sneaker market. It has a good social media presence with 1 million followers and a verified profile on Instagram.
That shows people’s trust in this e-commerce startup. What else do you want an e-commerce website to do for customers’ trust? We will further explore the other aspects of Kickscrew.
What Brands Does KicksCrew Carry?
KicksCrew is an online store that carries a wide range of popular footwear and apparel brands. Their selection includes Air Jordans, Nike, Yeezy, Adidas, Supreme, Converse, New Balance, Casio, Seiko, Tissot, Armani and Longines.
So, whatever you’re looking for, KicksCrew will surely have something for everyone. Whether you’re searching for the latest sneaker releases or classic classics, KicksCrew has it all. And with their expansive selection, you’ll find the perfect pair of shoes for any occasion.
Plus, they regularly update their inventory with your favourite brands’ newest styles and releases. So you can stay up to date with the latest trends in footwear.
How Does Kickscrew Work?
Kickscrew is an online footwear and apparel store partnered with verified sellers to fulfil customer demands. When a buyer places an order, the seller or supplier delivers the requested product, which is available for review by Kickscrew’s quality control team.
The team of experts verifies the product quality, material, sizing, and colour per the order details. If the item passes the review, it is given a verified status and passed on to the courier company for delivery.
If the product is unavailable from any of the sellers, Kickscrew cancels the order and refunds the customer. The store has strict quality control mechanisms that ensure customers get only high-quality and authentic products.
Does KicksCrew Sell Fake Shoes?
The answer is no. KicksCrew only works with legitimate retailers, so there is no risk of being scammed. All items purchased through KicksCrew are guaranteed to be genuine. You can rest assured that you will get a quality product through the platform.
KicksCrew also has an “Authenticity Guarantee” policy which ensures all products sold on the platform are genuine and are covered by a 7-day return policy if customers are not satisfied with the quality.
Furthermore, all brands sold on KicksCrew are checked for authenticity before being listed on the platform. This means that KicksCrew puts in a lot of effort to ensure its buyers get the best quality product possible.
Kickscrew Refund And Exchange Policy
Kickscrew has a complete refund and exchange policy for purchased items. Refunds must be applied within 7 days of receiving the item. The Kickscrew verification tag, product, and box should be in their original condition to qualify for a refund.
Initial shipping charges and 15% of the transaction charges will apply upon successful refund. Refunds will not be entertained if the item is damaged, used, or the box is broken.
Exchanges may be applied in terms of colour or size, but the same guidelines still apply. The buyer will pay the exchange expenses (Shipping + Price Difference). Items can only be exchanged once for a valid reason, and requests for an exchange for a random reason are not accepted by the support team.
Kickscrew Items Delivery Policy
When you order from Kickscrew, it usually takes 2 to 3 weeks for your item to arrive. Your shipping charges will not be refunded if the item is returned due to local import and customs policies.
Unfortunately, Kickscrew does not provide compensation for any damages incurred by the courier service. In case of package loss, Kickscrew will help you to complain against the courier service provider. However, it is ultimately the responsibility of the buyer to file claims against the courier service.
Kickscrew Order Cancelation Policy
Kickscrew allows customers to cancel their orders before the product is shipped. To do so, customers must contact customer service to request an order cancellation.
The request will only be considered before the item is shipped, so it is important to act quickly if you want something other than a particular product.
Once the product has been shipped, customers can still contact customer service to cancel the order. However, the order is not guaranteed to be cancelled and refunded.
If the order is successfully cancelled after shipment, then the customer will incur a 15% service fee from the transaction amount.
Therefore, customers need to think carefully before placing an order with Kickscrew, as there is no guarantee that the order can be cancelled afterwards.
Kickscrew Payment Methods
Kickscrew provides you with various payment methods for making your orders. Kickscrew accepts all major credit cards, including Master Card, Visa, JCB, Discover, and American Express. Kickscrew also accepts payments from the Checkout.com payment gateway, Diners Club credit cards, and PayPal Express checkout.
For customers using Master Card, Visa, JCB, Discover, and American Express, the payment process is straightforward. After entering the necessary information into the order form, you’ll be redirected to a secure payment page. Once the payment is processed, you’ll receive an email confirmation of your order and payment.
Customers using the Checkout.com payment gateway will be redirected to their secure payment page after entering their information into the order form. All payments through Checkout.com are encrypted securely, ensuring your payment data is safe.
The payment process is similar to other methods for customers using Diners Club credit cards and PayPal Express checkout. After entering your information on the order form, you’ll be redirected to a secure payment page. All Diners Club credit cards or PayPal Express checkout payments are encrypted and secure.
Kickscrew Customs Fees & Issues
When purchasing from Kickscrew, buyers should be aware that the company does not offer prepaid duties and taxes. This means that when ordering, you may incur customs charges.
KicksCrew ships using DDU (Delivery Duty Unpaid) method due to varying customs duties in over 180 countries. If fees are applicable, the buyer will pay them to the courier in the designated country when receiving the product.
KicksCrew is only responsible for the product’s actual price, and any extra charges such as customs, import-export duties, and sales tax are non-refundable. Therefore, checking with your local customs office before purchasing is important.
The only exception is the United States and Australia. The sales tax is already included in the final price of shipping products to these two countries.
Do We Recommend KicksCrew?
We do not recommend purchasing items from KicksCrew unless your required sneakers or apparel are unavailable in the local market and you need them at all costs. Even in this case, you should know the risks and issues associated with online shopping from this website.
KicksCrew’s shipping costs are higher than average, delivery times can be lengthy, and its return, cancellation, and refund policies are complicated. Purchase items from a physical store if possible, even if it costs more.
Ultimately, the choice is yours.
Is Kickscrew Reliable?
Yes, Kickscrew is a reliable company with a solid reputation for providing quality products. They offer a wide selection of footwear and apparel from top brands worldwide. Customers can rest assured that they buy authentic products when shopping with Kickscrew.
The company has also ensured its customers’ safety by implementing secure payment gateways and SSL encryption technology to protect shoppers’ data.
Furthermore, Kickscrew has a transparent return and exchange policy, allowing customers to easily return or exchange items if they are unsatisfied.
Additionally, Kickscrew has a dedicated customer service team that can help answer questions and resolve customer issues. The team is available 24/7 via email, phone, and social media, so customers can rest assured that they will receive the help they need.
Does Kickscrew Sell Orignal Shoes?
Yes, Kickscrew only sells 100% authentic shoes. Their products are sourced directly from official retailers and manufacturers. Their quality control team closely inspects each item before shipping it to customers.
You can shop confidently, knowing that Kickscrew guarantees the authenticity of its merchandise. They carry many leading brands, including Nike, Adidas, Jordan, Puma, Reebok, New Balance, and more. Whether you’re looking for a classic style or something new, Kickscrew has something for everyone.
Kickscrew Reviews by Customers
Kickscrew is a reputable online retailer of footwear and apparel that has a wide selection of brands to choose from. Customers have been sharing their experiences with the store, both good and bad. In this section, we’ll look at what customers say about Kickscrew.
On Trustpilot, Kickscrew has an overall rating of 3.5 out of 5 stars based on over 7,900 reviews. Most customers are happy with the range of products available and the quality of the items they receive. Many customers also appreciate that Kickscrew offers free shipping on orders over $100 and that their orders arrive quickly. Some customers had even commented on how well-packaged their orders were when they arrived.
However, there have also been some negative reviews from customers who weren’t satisfied with their experience. Some customers reported receiving incorrect items or cancelling orders due to stock issues. In contrast, others reported long wait times and slow customer service responses.
Most customers are satisfied with Kickscrew and would recommend the store to other shoppers. The positive reviews outweigh the negative ones. Most customers appear pleased with their purchases and the customer service they received. It’s important to remember that every customer’s experience is unique, so it’s best to research before purchasing from Kickscrew.
The Bottom Line
Kickscrew is a legitimate and reliable online store for footwear and apparel. Their selection of brands is impressive, and their customer service team is responsive and helpful. The website is easy to navigate and use, and the company offers a good refund, exchange policy, and convenient payment methods.
Although there are some issues with customs fees and item delivery, these are relatively minor compared to the overall positive experience. Overall, we highly recommend Kickscrew buy quality shoes and apparel online.
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