Cazoo Reviews – Cazoo has been gaining traction in the used car market as more and more people are looking for a convenient, reliable, and cost-effective way to purchase a pre-owned vehicle. Cazoo is quickly becoming one of the leading sellers of used cars in the UK, but is it really worth it?
In this blog post, we will be taking an in-depth look at Cazoo reviews and assessing whether or not it is a good option for those looking to buy a used car.
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Cazoo is an online car dealership and subscription service founded in 2018. It is committed to providing customers with cars within 72 hours, making buying a car much easier and more convenient. Cazoo employs over 3,500 people across Europe, including delivery drivers, sales reps, and customer service executives.
The company is led by Alex Chesterman, who has previous experience transforming traditional industries, such as Zoopla, which he founded in 2008. Cazoo aims to make the car buying process easier and more convenient.
How Does Cazoo Work?
The first step in the Cazoo process is to visit their website and search for cars that fit your criteria. This can be based on various factors such as make, model, price, and location. You’ll then be presented with a list of results that meet your requirements, each of which you can learn more about before deciding if it’s the right car.
Once you’ve found the perfect car, you can decide how to pay for it. Cazoo offers flexible payment options, including 0% APR finance plans, allowing customers to spread the cost over several months. They also provide a 7-day money-back guarantee and a 3-month warranty with every car purchased, giving you added peace of mind when buying from them.
When everything is finalized, Cazoo will arrange for the car to be delivered to your home or business address within 5 days. In the unlikely event of something going wrong, Cazoo offers 24/7 customer service and roadside assistance for your convenience.
Process of Buying a Used Car by Cazoo
Are you in the market for a used car? If so, Cazoo is here to help. Cazoo is one of the leading sellers of used cars online, with thousands of vehicles available from various makes and models. With Cazoo, it’s easy to find the car you’re looking for and deliver it right to your door.
The process of buying a used car by Cazoo is simple.
- First, you will need to choose the car you want. Cazoo has a large selection of cars from all makes and models, so you can easily browse and narrow your options until you find the perfect car. You can also filter the search results based on the car’s features, such as its year, price, mileage, and more.
- Once you’ve chosen the car you want, it’s time to select how you’d like to pay for it. Cazoo offers various payment options, including finance, lease, and outright purchase. Depending on your chosen payment method, you may need to submit additional documents to complete the purchase.
- After you’ve made your payment, you will need to choose a delivery option. Cazoo offers both home delivery and collection from one of its local branches. Delivery times may vary depending on your location and the availability of your chosen vehicle.
- Finally, it’s time to review your purchase. At this stage, you will receive an overview of all the details regarding your car and purchase. You can check that all the information is correct before confirming your order and completing the purchase.
Once everything is finalized, you can relax while Cazoo delivers your car straight to your door. With Cazoo, buying a used car doesn’t have to be stressful – it’s quick and easy!
Process of Selling a Used Car by Cazoo
If you’re looking to sell a used car, then Cazoo is an excellent option. As the leading seller of used cars in the UK, they offer a fast, simple, and convenient way to sell your car quickly and easily. Here’s a breakdown of the process for selling a used car with Cazoo:
1. Get Your Car Evaluated – To get started, you’ll need to have your car evaluated by a Cazoo representative. They will review the condition of your vehicle and assess the market value. Once the evaluation is complete, you will be given an offer from Cazoo.
2. Drop Off or Have the Car Picked-up up. After accepting Cazoo’s offer, you can drop off the car at a designated location or pick it up from their expert team. If you choose to drop off the car, you must do so within 7 days of accepting their offer.
3. Get Paid – Once Cazoo has verified all the documents and inspected your car, they will issue payment via bank transfer. They usually make payments within two business days, but it can take up to seven days, depending on your bank.
Selling a used car to Cazoo is fast and easy. With their no-hassle approach and competitive offers, you can get rid of your old car and put some money back in your pocket.
The Pros of Cazoo
- Cazoo is a reputable used car seller that takes the hassle out of buying a second-hand car.
- All the cars they sell are subject to a 300-point check, meaning you can be sure your car is in excellent condition when it arrives.
- Furthermore, their delivery process is simple and punctual, so you can get your car quickly and easily.
- Regarding price, Cazoo offers some of the best prices for used cars on the market, whether you’re buying or selling.
- They also have an excellent car subscription service, allowing you to access quality cars economically.
- Additionally, since Cazoo owns all the cars they sell, you can be sure that most of their cars are of good quality and in excellent condition.
- Finally, Cazoo offers flexible finance options to suit different budgets. You can either buy a car outright or set up a monthly payment plan that works for you.
The Cons of Cazoo
Although Cazoo is a leading seller of used cars, there are some downsides to keep in mind.
- First, Cazoo does not pick up cars valued over £25,000. If your car is worth more than this amount, you will have to deliver it to one of their dealerships, which could make the selling process more complicated.
- Additionally, when you sell a car through Cazoo, they will charge a pick-up fee if they have to come and collect it. This means that the amount you make from the car may be less than expected.
- Finally, there have been reports that the aftercare with Cazoo could be better. Experience any issues with the car after delivery. Contacting customer service and getting things sorted out can take a while.
Cazoo Reviews by Customers
Cazoo is one of the leading players in the market regarding online car retailers. With over 33,395 reviews on Trustpilot, customers are clearly happy with their experience buying and selling cars with Cazoo.
The average rating on Trustpilot is 4.5 out of 5 stars, with most people citing Cazoo’s easy process, good communication, and excellent customer service as the reasons for their satisfaction.
Meanwhile, on cardealerreviews.co.uk, Cazoo gets a slightly lower score of 1.9 stars from 59 reviews. Most of these reviews cite slow response time and problems with delivery as the main issue but also mention that Cazoo is generally helpful and understanding when issues arise.
Overall, Cazoo is excellently providing quality customer service and an easy buying and selling process. The Trustpilot ratings are overwhelmingly positive, while the reviews on cardealerreviews.co.uk suggest that improvements could still be made.
Why should you use Cazoo?
Cazoo is the perfect choice for a hassle-free experience when purchasing a used car. With their quick delivery, comprehensive warranties, and roadside assistance, Cazoo makes it easy to find the right car and buy it in no time.
Moreover, suppose you are not completely satisfied with your purchase. In that case, Cazoo will collect the vehicle and give you a full refund within 7 days. This makes Cazoo an ideal choice for anyone wanting to purchase a fast, reliable, and stress-free car.
Can you buy a car on a PCP through Cazoo?
Yes, you can buy a car on a PCP through Cazoo. The finance options would be the same if you purchased a car through a dealership like HP and PCP. When you finance a car through Cazoo, you can access their competitive finance deals with some of the UK’s leading lenders.
They also offer fixed monthly payments and no hidden costs. If you are looking for flexibility, Cazoo also offers 0% finance packages where you can spread the cost of your car over 3, 6, or 12 months with no interest charged. This is an excellent option for those looking for an affordable way to purchase a car.
Can I part exchange my existing car if I use Cazoo?
Yes, you can part-exchange your existing car when using Cazoo. The process is easy – just let Cazoo know that you’re looking to part-exchange your current car during the online purchase process.
They’ll then provide you with a valuation for your existing car and use that amount towards purchasing your new vehicle. They can also collect your part-exchanged vehicle simultaneously, smoothing the process.
First, get an idea of what your car is worth using their Used Car Pricing tool to ensure you get the best possible deal.
What do Cazoo Customers Say?
Customers have had mixed experiences with Cazoo. Many have been pleased with the convenience of buying and financing a used car online and the helpfulness of the delivery/handover personnel.
However, customers have also reported issues such as needing to be provided with more information about the car’s specifications and needing to have their cars delivered in a clean condition. All in all, reviews of Cazoo vary depending on individual experiences.
Is It Safe to Buy a Car from Cazoo?
Buying a car can be a nerve-wracking experience, and buying a used car is even more challenging. That’s why Cazoo has taken extra steps to ensure the process is safe and secure. All cars are thoroughly checked and inspected, and only those that pass the rigorous inspection process make it onto the Cazoo website.
All of the cars on Cazoo are owned by the company, so you don’t have to worry about dealing with individual owners. Cazoo’s delivery service is also top-notch, with all cars in perfect condition. Cazoo also ensures that all vehicles are roadworthy and have a valid MOT certificate as part of the delivery process.
The entire process, from purchase to delivery, is tracked in real-time, so you always know where your car is and when it will arrive. This makes it easy to keep track of your purchase, ensuring you get your car safely and on time.
If you’re looking for a safe and secure way to buy a used car, Cazoo is definitely worth considering. With their rigorous inspection process and reliable delivery service, you can rest assured that you’ll get a good car that meets all your needs.
What Cars Can I Buy on Cazoo?
At Cazoo, you can buy various makes and models, including popular models like Ford, Volkswagen, Audi, Nissan, BMW, and Mercedes.
They have a range of used cars with low mileage, still under warranty, and vehicles over five years old. Each car is inspected by Cazoo. The company even offers a 14-day money-back guarantee if you are okay with your purchase.
Cazoo also offers new electric cars, continuously increasing their range of available cars. This means you can find the perfect car to suit your needs, whether a small city car or a larger family vehicle.
The cars on Cazoo come in all shapes and sizes, so you can find the perfect car for your lifestyle at a great price. Whether you’re looking for a second hand car or a brand-new electric vehicle, Cazoo has something to suit every budget.
What are the alternatives to Cazoo?
Alternatively, consider using car supermarkets like Car Supermarket or Drive-Tec, which offer used cars from various dealers. Car supermarkets often offer exclusive car offers, such as free servicing, MOTs, and free breakdown cover. They also offer fixed pricing, so you know how much you will pay for the car upfront.
Auction sites such as eBay Motors are also great places to pick up a bargain. You can filter the results by year, mileage, condition, and other factors, giving you a better idea of what you’re getting for your money.
The downside is that the cars are sold ‘as seen,’ so you don’t have any assurance of quality or accuracy in the car’s history. However, you can find great deals if you are willing to take the risk.
The Bottom Line
Cazoo is an online marketplace for buying and selling used cars that have grown in popularity recently. Their streamlined process makes it easy to buy a car from the comfort of your own home, and their extensive inventory means there’s a good chance you’ll find the perfect car.
They offer many payment options and can even help you with financing. Cazoo reviews by customers are generally very positive and offer some of the best customer services in the business. If you’re looking for a reliable place to buy a used car, then Cazoo is worth considering.