Ph Tech Scam – Performance Health Technology (PH TECH) recently experienced a data breach that resulted in unauthorized access to member information. The breach occurred on May 30, 2023, and was discovered by PH TECH on June 2, 2023.
Personal and protected health information, including names, dates of birth, social security numbers, addresses, member ID numbers, and plan ID numbers, were compromised.
PH TECH responded promptly by disabling access to the platform, implementing security measures, and notifying affected individuals.
This article will provide an overview of what happened, PH TECH’s response, and actions for affected individuals to take.
Table of Contents
Ph Tech Scam – What Happened?
The unauthorized person used Progress MOVEit software to access and download personal and protected health information, including names, dates of birth, social security numbers, addresses, member ID numbers, and plan ID numbers, from PH TECH’s system.
This incident has had a significant impact on affected individuals, as their sensitive information has been compromised. The breach has exposed them to potential identity theft and other forms of fraud.
To mitigate the risks associated with this breach, PH TECH has taken immediate action by disabling access to the platform and implementing cybersecurity measures to prevent unauthorized access through Progress MOVEit software.
Additionally, PH TECH has notified affected individuals about the incident and is offering free identity theft protection services through IDX. These measures aim to provide support and assistance to affected individuals and help them safeguard their personal information.
Ph Tech Scam – PH TECH’s Response
PH TECH responded to the incident by disabling access to the platform and implementing measures to prevent unauthorized entry through Progress MOVEit software.
In order to ensure the security of their systems, the company has taken immediate action to rebuild and secure the platform. This includes implementing enhanced security measures to prevent any future breaches and unauthorized access.
PH TECH understands the importance of protecting its customers’ personal information and is committed to taking all necessary steps to prevent such incidents from happening again.
By investing in robust security measures and continuously monitoring their systems, PH TECH aims to create a safe and secure environment for their customers.
Ph Tech Scam – Actions for Affected Individuals
Affected individuals are advised to contact IDX to determine their involvement in the incident and to obtain further information or assistance. IDX representatives are knowledgeable about the data breach and can provide guidance regarding the enrollment process for free identity theft protection services.
To enroll in IDX services, individuals should contact them before January 30, 2024. IDX offers a range of security measures to help affected individuals protect their personal information and mitigate potential risks. It is recommended that individuals take advantage of these services to safeguard their identities and prevent any unauthorized use of their compromised data.
By visiting the website https://response.idx.us/PHTECH or calling (888) 498-1602, TTY/TDD 711, individuals can access the necessary resources and support during this challenging time.
Frequently Asked Questions
How long was the unauthorized person able to access and download PH TECH data files before the incident was discovered?
The length of unauthorized access and downloading of PH TECH data files before the incident was discovered is not specified in the provided information. However, PH TECH took immediate action upon discovery of the incident on June 2, 2023, by moving the system offline and launching an investigation.
Did PH TECH experience any previous security incidents or breaches before this incident with Progress MOVEit?
PH TECH has not experienced any previous security incidents or breaches before the incident with Progress MOVEit. The unauthorized access to member information was the first security incident reported by PH TECH.
Are there any specific steps that affected individuals should take to protect their personal and financial information?
Steps to protect personal and financial information after a data breach include: monitoring financial accounts, placing a fraud alert or freeze on credit reports, changing passwords, enabling two-factor authentication, being cautious of phishing attempts, and regularly updating security software. The importance of cybersecurity measures cannot be overstated in safeguarding against future breaches.
Will PH TECH be offering any compensation or reimbursement for any financial losses or damages suffered as a result of the data breach?
PH TECH has not provided information about offering compensation or reimbursement for financial losses or damages resulting from the data breach. It is important for affected individuals to contact IDX for assistance and to enroll in their free identity theft protection services.
What measures are PH TECH implementing to ensure that a similar incident does not occur in the future?
PH TECH is implementing multiple measures to ensure the future prevention of similar incidents. These include enhancing system security, conducting regular vulnerability assessments, implementing strong access controls, providing cybersecurity training to employees, and closely monitoring network activity to detect and respond to any potential threats.